Container ships and cargo aircraft serving Australian ports

Contact

Discuss the Goods You Are Importing

Tell us what you are bringing in and what you need help with. The more detail, the more useful our first response.

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International Forwarders & Customs Brokers Association of Australia Freight & Trade Alliance

Proud members of IFCBAA & Freight & Trade Alliance

Request Import Assistance

02 9700 1786

Fields marked * are required.

Has the shipment already arrived in Australia?

We use your details only to respond to your enquiry. General information given in reply is not a substitute for advice on your specific circumstances.

What to Include in Your Enquiry

  • A clear description of the goods and what they are made from
  • The country of origin and supplier
  • Whether it is arriving by sea freight or air freight
  • Your commercial invoice and packing list, if you have them
  • Any notice or request received from customs or biosecurity

Prefer to Talk?

Call and you will speak to someone who can look at your consignment, not a call centre working from a script.

Australian Trusted Trader Australian Trusted Trader An Australian Border Force accreditation programme

Our Team

Contact Our Team

Diana Trajanovski

In Memoriam

Diana Trajanovski

27th January 1979 to 23rd July 2026

In July of 2026 we suddenly lost one of our very dear staff members.

Diana Trajanovski was a valued employee of Vantage Customs and will be sadly missed

Shipping containers being moved at sunset

Goods Held at an Australian Port or Airport?

Call with the details and any notice you have received, and we will explain what appears to be required.

Call Vantage Import Enquiry